Returns
We want you to love our products as much as we do! We do accept returns if notified within (3) days of delivery. Requests after this point will be denied. Item(s) should be sent back to us within (7) days of delivery.
We inspect all returned items for signs of wear and damage. We do not accept returns or exchanges for the following:
- Damage to pillow covers if used outside of decorative purposes
- Discounted / Sale items
- Damaged / Used items
Shipping Fees
- The cost incurred to ship items will not be refunded.
- Customer is responsible for return postage.
Contact us:
We strive to surpass our customer's expectations. Whether it be questions, feedback, concerns or comments; if we can assist you in anyway, please don't hesitate to reach out. Our customer service team can be reached by emailing us at:
Sales@modsanaa.com
Customer Care Hours:
Monday - Friday | 9:00 am-5:00 pm (CST), excluding holidays.
Though we typically respond quickly, please allow 24 hours during our busy and holiday season.